TERMS OF SERVICE

Last updated: November 5, 2025

1. Agreement to Terms
By accessing or using the website https://silvaproduction.net/ (the “Site”), and placing an order for products, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree with any of these Terms, you may not use the Site or purchase products.

2. Company Information
The Site is operated by Silva Production, LLC, a California limited-liability company (“we”, “us”, “our”).
We design, manufacture and sell women’s fashion clothing, accessories, shoes, bags and jewelry under the brand name “Silva Collection”. We operate primarily online, serving customers in the United States and internationally.

3. Changes to Terms
We reserve the right, at our sole discretion, to update or modify these Terms at any time. We will post the updated Terms on the Site and indicate the “Last updated” date. Your continued access or purchase after changes means you accept those changes.

4. Products and Orders
4.1 Product Availability. All products displayed on the Site are subject to availability. We reserve the right to discontinue, limit or modify any product anytime without notice.
4.2 Order Acceptance. Placing an order does not guarantee acceptance. We may refuse or cancel any order for any reason including pricing errors, stock unavailability, fraud, or regulatory issues. You will be notified if your order is cancelled and any payment refunded.
4.3 Pricing & Payments. Prices displayed are in USD (unless otherwise indicated). We accept payment via the methods listed on the Site. You agree to provide valid payment information and authorize us to charge the amount of the order plus applicable taxes and shipping.

5. Shipping & Delivery
Shipping terms for domestic and international orders will be posted in our Shipping Policy. Delivery dates are estimates only and not guaranteed.
You are responsible for any customs duties, taxes or import fees for international shipments.

6. Returns & Exchanges
Returns and exchanges are handled in accordance with our Returns & Exchanges Policy posted on the Site. We reserve the right to refuse returns that don’t comply with that policy.

7. Intellectual Property
All rights, title and interest in and to the Site, the “Silva Collection” brand, trademarks, logos, content, designs and materials are owned or licensed by Silva Production, LLC. You may not use, reproduce or distribute any of these without our prior written permission.

8. User Accounts
If you create an account on the Site, you are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activity under your account. We may terminate or suspend your account at any time, with or without notice.

9. User Conduct
You agree not to use the Site for any unlawful or prohibited purpose. You will not interfere with or disrupt the Site or our servers, or attempt to gain unauthorized access.

10. Limited Warranty & Disclaimers
Our products are provided “as is” and “as available”. We disclaim all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose or non-infringement.
We do not guarantee the Site will be uninterrupted or error-free.
To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special or consequential damages arising from your use of the Site or products.

11. Limitation of Liability
In no event will Silva Production, LLC’s liability exceed the amount you paid for the specific product giving rise to the claim. Some jurisdictions do not allow certain limitations — if these apply, our liability will be limited to the extent permitted by law.

12. Governing Law & Dispute Resolution
These Terms and any dispute arising out of or related to them will be governed by the laws of the State of California, without regard to conflict of laws principles.
You agree that any dispute will be resolved in the state or federal courts located in Sacramento, California.

13. International Use / Export
If you are accessing or ordering from the Site from outside the United States, you are responsible for compliance with any local laws and regulations. We make no representation the Site or products comply with laws outside the U.S.
We may limit or refuse orders from countries we do not ship to.

14. Severability
If any provision of these Terms is found invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

15. Entire Agreement
These Terms — together with our Privacy Policy, Shipping Policy and Returns & Exchanges Policy — constitute the entire agreement between you and Silva Production, LLC regarding the Site and our products, replacing any prior agreements.

16. Contact Information
For questions or concerns about these Terms, please contact:
Silva Production, LLC
Email: [email protected]

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Returns accepted within 21 days

Customer support

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HOURS

Mon - Fri

9 AM - 6 PM

PST

Free Shipping

Free shipping on domestic orders over $500

Satisfaction guaranteed

Returns accepted within 21 days

Customer support

BUY NOW PAY LATER

Enjoy 4-interest free payments with Affirm

Join our mailing list

to receive 15% off your next online order

HOURS

Mon - Fri

9 AM - 6 PM

PST